Help centre

How Can We Help?

For your convenience, we’ve put together a list of some of the most common questions we are asked and their respective answers. If you can’t find what you’re looking for, drop us a line and we’ll do our best to get you the information as soon as possible.


What is Chiropractic?

Chiropractic is a primary healthcare system which focusses on the joints in the body, particularly the spine, and their connection to the nervous system. Chiropractors use manual adjustments to joints, carried out by hand, to restore joint function and support the nervous system. The treatment affects the nerves and their communication with the brain, which makes the brain move muscles better, and more accurately. Chiropractors help patients reach and maintain optimal health while avoiding unnecessary drugs or surgery.

Do Chiropractors only treat back pain?

No. Chiropractors will treat the whole body, not just the spine.  Chiropractic treatment is applied to joints, and there happen to be more joints in the spine than anywhere else in the body.

Do I need a doctor’s referral?

No, you don't. Chiropractic is a Primary Healthcare profession. We take a detailed health history and do a thorough examination to draw a diagnosis and treatment plan. We could send you for X-rays or MRI if we need more information.

Can I be treated if I am pregnant?

Yes! Dr Ben Bullard has undergone specialist training in treating and diagnosing patients in pregnancy, post partum and newborn patients, and has over 10 years experience helping hundreds of new Mums manage their babies and their own health and related pains.

Do you treat babies and children?

Yes, Dr Ben Bullard has treated many babies and children over the past 10 years. He also has four children and they all receive regular adjustments to keep the family well.

Does Chiropractic treatment help sporting performance?

Yes! This is the reason that many elite athletes see Chiropractors regularly. Chiropractic adjustments stimulate the sensory nerve communication with the brain which results in the brain firing the muscles more efficiently and accurately, increasing sporting performance.

What's the difference between a Chiropractor and a Physiotherapist?

Each profession has different training, and Chiropractors earn the courtesy title of Doctor of Chiropractic, just like a medical doctor does, as the training takes a similar route. 
Chiropractors take an overview of the whole body and relate the area of complaint to the whole, identifying the origin of the issue, whereas Physiotherapists often treat the area of complaint only. 
For example; a shoulder complaint might be diagnosed as a rotator cuff strain. A Physiotherapist might treat the strain and build a plan of rehabilitation and strengthening exercises to return the area to previous function. A Chiropractor will look further and ask why the muscle had to strain in the first place, and might identify a non painful problem with another area such as the hip, or the foot.

What types of health insurance do you accept?

Dr Ben Bullard is registered with BUPA, AXA PPP, Cigna, and many other insurers. We will ask you to pay for your treatments and issue receipts that you can use to claim the payments back from your insurer.

What is your new patient procedure?

You will be sent an online New Patient Form to be completed before you arrive. The session starts with a discussion of your health history and the reason for you attending, followed by a physical examination involving tests of your muscle strength and joint movement. We assess how well your body is currently working and the best ways we can help and what we can achieve.  Most of the time we will be able to start treatment on the initial visit.